Greatwall99 Terms and Conditions – Complete Online Platform User Guide

1. Definitions and Scope of Agreement

"Platform" refers to the website greatwall99 accessible via greatwall99.pro along with all mobile apps published by our company. "User" or "Member" refers to any individual who has registered and holds an active account on this platform. "Company" refers to the management greatwall99 responsible for operating and managing the platform.

These Terms and Conditions apply to all platform users without exception, covering registration, login, deposits, wagering, withdrawals, use of bonuses and promotions, and all other forms of interaction with the platform. greatwall99.

The company reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Any amendments will take effect immediately upon publication on this page. It is the user's responsibility to check this page periodically to stay informed of the latest applicable terms.

2. Eligibility and Account Registration

To use the platform greatwall99, you must meet the following conditions without any exceptions:

• Be at least 18 years old at the time of registration and throughout the period of platform usage.
• Be capable of making legally valid decisions and not be subject to any legal restrictions that prohibit use of this platform.
• Not represented by an agent or third party during the registration process — each account must be owned and used by the same individual.
• May only have one account only. Multiple account registrations by the same individual are strictly prohibited and may result in all accounts being closed without balance payout.
• Provide accurate, complete, and up-to-date information during registration. False or inaccurate information may result in your account being suspended or closed.

greatwall99 reserves the right to conduct identity verification (KYC – Know Your Customer) at any time, particularly before processing a first withdrawal request or when activities require further verification. Users are required to provide valid identification documents upon request.

3. Account Security and Password

Users are fully responsible for the security of their own accounts. This includes choosing a strong password, not sharing login credentials with any third party, and ensuring that devices used to access the platform are free from malware.

greatwall99 provides two-factor authentication (2FA) as an additional security layer that all members are strongly encouraged to enable. All login sessions are protected by 256-bit SSL encryption to keep your data safe at all times.

If you suspect your account has been accessed without authorization, please contact the support team. greatwall99 immediately. The Company is not liable for any losses arising from a user's own negligence in maintaining the security of their account.

4. Deposits and Financial Transactions

Platform greatwall99 accepts deposits via multiple payment methods including online bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), digital wallets (Touch 'n Go eWallet, Boost, GrabPay), and other approved payment methods from time to time.

Item	Minimum Limit	Maximum Limit	Processing Time
Bank Transfer	RM 30	RM 50,000 / day	Instant – 10 minutes
eWallet Deposit	RM 10	RM 10,000 / day	Instant
Bank Withdrawal	RM 50	RM 100,000 / day	15 minutes – 2 hours
eWallet Withdrawal	RM 20	RM 20,000 / day	Instant – 30 minutes

All deposits must be made using an account or digital wallet registered in the user's own name. Deposits from third parties will not be accepted and will be returned. greatwall99 is not responsible for any fees charged by your bank or digital wallet provider.

5. Withdrawal Policy

Users may submit a withdrawal request at any time, provided their account balance is sufficient. greatwall99 is committed to processing all withdrawal requests promptly and transparently in accordance with established procedures.

• All withdrawal requests will be processed upon successful completion of the identity verification (KYC) process for the first time.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as the account holder. greatwall99.
• If there is an active bonus with outstanding wagering requirements, withdrawals will not be processed until those requirements have been met.
• The company reserves the right to withhold withdrawals and request additional documents if there is any suspicious activity or a matter requiring further investigation.
• Any attempt to withdraw funds obtained through unlawful means or fraud will result in immediate account suspension and may lead to legal action.

6. Bonuses, Promotions and Wagering Requirements

All bonuses and promotions offered by greatwall99 subject to the wagering requirements (rollover/turnover) stated in each respective promotional offer. Users are required to read and understand the specific terms of each promotion before claiming it.

• Welcome Bonus: For new members who have never held an account on this platform before. Cannot be combined with other promotions unless stated otherwise.
• Wagering Requirements: Each bonus has a wagering requirement (e.g. x5, x10, or x20) that must be met before winnings from that bonus can be withdrawn.
• Validity Period: Unused bonuses that exceed their validity period will expire automatically without any compensation.
• Eligible Games: Not all games contribute equally toward bonus wagering requirements. Check the promotions section for the list of games and their respective contribution percentages.
• The company reserves the right to cancel any bonus suspected of being obtained or used improperly, including through the use of multiple accounts.

7. User Responsibilities and Prohibitions

Users agree to use the platform greatwall99 responsibly and will not engage in any of the following activities:

• Using automation software, bots, scripts, or any tools that manipulate games or the platform's systems.
• Assisting, planning, or engaging in any form of fraud, identity theft, or money laundering.
• Registering multiple accounts for the purpose of repeatedly claiming bonuses or defrauding the system.
• Sharing your account with another individual or allowing others to access your account.
• Exploiting any bugs or technical vulnerabilities in the platform. Any bugs discovered must be reported to the support team immediately.
• Harassing, threatening, or behaving rudely toward support staff or other users.

8. Privacy and Data Protection

greatwall99 takes the personal data protection of all its users seriously. All personal information collected during the registration process and platform usage is securely stored using industry-standard encryption and is only used for the purposes stated in our Privacy Policy.

We do not sell, lend, or disclose users' personal information to third parties without user consent, except as required by law or in efforts to prevent fraud and illegal activity. For more information, please review the Privacy Policy us.

9. Responsible Gaming

greatwall99 is committed to responsible gaming practices. Our platform provides a range of control tools that players can use to manage their gaming activity, including:

• Daily, weekly, and monthly deposit limits that can be set by the user.
• Configurable loss limits and wagering limits to suit individual needs.
• A "Take a Break" option to temporarily suspend your account.
• A permanent self-exclusion option for users who need more serious assistance.

If you or someone you know is experiencing issues related to gaming, we encourage you to seek help. More information is available on the Responsible Gaming us.

10. Disclaimers and Limitation of Liability

Platform greatwall99 is provided "as is" and "as available". While we continually strive to ensure the platform operates smoothly and without interruption, we cannot guarantee that the service will always be free from technical disruptions, maintenance, or circumstances beyond our control.

The company is not liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use this platform, including but not limited to financial losses, data loss, or business interruption.

All confirmed and accepted bets are final. Game outcomes determined by certified RNG are valid and cannot be disputed on the basis of luck alone.

11. Account Termination

Users may close their account at any time by contacting the support team. greatwall99. Prior to closure, all active wagers will be settled according to actual results, and eligible balances will be paid out once all conditions are met.

The company reserves the right to close a user's account without prior notice in the event of a breach of these Terms and Conditions, fraudulent activity, or any other reasonable cause at the company's discretion. The company's decision in such matters is final.

12. Applicable Law and Dispute Resolution

These Terms and Conditions are governed by the laws applicable in the jurisdiction where greatwall99 registered and operating. Any disputes arising from the use of this platform shall first be resolved through negotiation between both parties before any formal action is taken.

If negotiations fail to reach a resolution within 30 days, the dispute will be referred to binding arbitration in accordance with the established procedures. The arbitration decision is final and binding on both parties.