Greatwall99 Privacy Policy – Your Personal Data Protection

1. Introduction and Our Commitment

greatwall99 takes our responsibility for protecting the personal data of all members and platform users seriously. This Privacy Policy is designed to provide full transparency on how we handle your information – from the point of collection through to storage and deletion.

We adhere to internationally recognised data protection principles, including data minimisation, purpose limitation, secure storage and individual access rights. Your data is never treated as a commodity — it is the trust you place in us, and we value it.

This policy applies to all users who access the greatwall99 website greatwall99, using our mobile app, contacting our support team, or interacting with our platform through any available channel.

2. Information We Collect

greatwall99 only collects data that is genuinely necessary to provide a safe, seamless, and high-quality service. We do not collect information that is excessive or irrelevant to the purposes of the services we provide.

A. Information You Provide Directly

• Full name as shown on a valid identity document.
• Date of birth – for age verification to ensure you meet the minimum age requirement of 18 years.
• Email address and phone number for communication and account verification purposes.
• Bank account or digital wallet details for processing deposits and withdrawals.
• KYC documents (copy of identity card, passport or driving licence) when required for identity verification.
• Any communication you send to our support team via live chat or email.

B. Information Collected Automatically

• IP address and general geolocation information (state/country) for security purposes.
• Device type, operating system, browser version and screen resolution.
• Session log data including pages visited, visit times and navigation patterns.
• Gaming activity history and financial transactions on the platform.
• Cookie data and device identifiers used to identify user sessions.

Data Type	Purpose of Collection	Retention Period
Identity Information	Account Verification & KYC	Throughout active account + 5 years
Financial Data	Deposit & Withdrawal Processing	7 years (legal requirement)
Activity Log	Security & Fraud Prevention	Rolling 90 days
Technical Data	Platform Improvements	12 months
Cookies & Identifiers	User Experience & Analytics	Until deleted by the user

3. How We Use Your Information

Every piece of data we collect has a clear and specific purpose. greatwall99 does not use your data for any purpose not stated in this policy without first obtaining your consent.

• Identity Verification & KYC: Ensuring every account is owned by a real individual who meets the age and eligibility requirements. This protects all users from fraud and money laundering.
• Transaction Processing: Enabling deposits and withdrawals to be processed quickly and securely to the correct account.
• Platform Security: Identifying and blocking suspicious activity, unauthorised login attempts and fraud patterns before they affect other users.
• Customer Support: Enabling our support team to assist you more effectively when you reach out to us.
• Service Communications: Sending important account notifications, policy updates, transaction confirmations and relevant promotional information (with your consent).
• Platform Improvements: Analysing usage patterns in aggregate and anonymised form to improve platform design and performance. greatwall99.
• Legal Compliance: Meeting reporting obligations to the relevant authorities when required by law.

4. Data Sharing With Third Parties

In the course of platform operations, there are limited situations where user data may be shared with trusted parties. All data sharing is carried out with strict controls and only for the stated purposes.

• Payment Providers: The required transaction information is shared solely with licensed payment providers (banks, digital wallet operators) to process your deposits and withdrawals.
• Technical Service Providers: Cloud infrastructure and security providers that help operate our platform, subject to strict confidentiality agreements.
• Regulatory Authority: When required by law, court order, or a legitimate financial crime investigation.
• KYC Verification Partner: Licensed identity verification service providers that help process KYC documents securely.

All third parties we work with are required to comply with data protection standards equal to or exceeding our own. We are not responsible for the privacy practices of parties outside our control.

5. Data Security and Encryption

Your data security is the highest technical priority at greatwall99. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.

• All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption – the same standard used by major banking institutions.
• User passwords are never stored in plain text. We use a one-way hashing algorithm (bcrypt) with a unique salt value for each account.
• Sensitive data such as identification card details and bank account information is stored in an isolated environment with layered access controls.
• A 24/7 monitoring system that actively identifies and responds to any security threats in real time.
• Security audits by independent parties are conducted regularly to identify and address any vulnerabilities.
• A clear incident response plan ensures any data breach is handled swiftly and affected users are notified within the stipulated timeframe.

6. Cookies and Tracking Technologies

Platform greatwall99 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage. The following are the types of cookies we use:

• Essential Cookies: Required for the platform to function properly. This includes Login session cookies and security tokens. Cannot be disabled.
• Preference Cookies: Saving your preferred settings such as language and layout to make repeat visits more convenient.
• Analytics Cookies: Helping us understand how users interact with the platform so we can make meaningful improvements.
• Security Cookies: Used to identify suspicious sessions and prevent unauthorised access to your account.

You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect platform functionality.

7. Your Rights as a User

As a user greatwall99, you have certain rights regarding your personal data. We respect these rights and provide straightforward mechanisms for you to exercise them.

To exercise any of the above rights, please contact our support team greatwall99. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notification to you.

8. Data Retention and Deletion

greatwall99 does not retain your data longer than necessary. Data retention periods are determined based on service requirements, legal obligations, and the needs of any potential dispute resolution.

When your account is permanently closed, we will initiate the data deletion process within 90 days. However, financial transaction data may need to be retained for up to 7 years to meet legal requirements related to anti-money laundering and financial records.

Data that is no longer required will be deleted or fully anonymised so that it can no longer be linked to any individual. Our deletion process follows recognised standards to ensure data cannot be recovered once the process is complete.

9. Children's Privacy

Platform greatwall99 is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a minor's data has been collected without parental or guardian consent, we will take immediate steps to delete it.

If you believe your child has registered an account on our platform without your permission, please contact our support team immediately so the appropriate action can be taken.

10. Changes to This Privacy Policy

As technology evolves and legal requirements change, greatwall99 may need to update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

For material changes – those that significantly affect how we use or protect your data – we will notify you via an in-platform notification or email to your registered address at least 14 days before the changes take effect.

Continued Platform Use greatwall99 after the effective date of any amendment shall be considered your acceptance of the latest version of this Privacy Policy.